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This article covers new Fleetcoach. If the screenshots or information doesn't look like what you're seeing, please see the Classic Fleetcoach article.

Your User Profile - Classic Fleetcoach

Your User Profile is where you can edit your user account details, view your Fleetcoach achievements and download your certificates.

Accessing your User Profile

Your User Profile is accessible by clicking on your username in the Fleetcoach menu across the top of your courses dashboard. From your User Profile you can:

  • Edit your account details
  • Change your password
  • Download your Enterprise Risk Assessment report and Fleetcoach Certificate
  • View your Specific Skills Coaching achievements
Fleetcoach user profile with achievements

Editing your Account Details

Your account details will already be filled out with the information that you provided at registration. Should you need to change any of the information then simply edit the relevant fields and then click the "Save account details" button.

Your account details will now be updated with the new information.

Changing your Password

To change your Fleetcoach password click on the 'Change Password' link to switch to the password form. On the resulting form:

  • Enter your current Fleetcoach password (the one you entered to log in to this session)
  • Enter your new password (the one you wish to change to)
  • Enter you new password once more to confirm (this must match the password entered above)
Fleetcoach user profile change password form

When all fields are complete click on the 'Save password' button.

Downloading your Achievements

The achievements section of your user profile is where you can download your Enterprise Risk Assessment report (if applicable) and your Skills Awareness certificate as well as view your Specific Skills Coaching achievements.

Achievements only appear once they are complete; therefore the Enterprise Risk Assessment report will only be available once you have completed your risk assessment and the Skills Awareness certificate once you have completed the Skills Awareness course.

To download either the report or the certificate simply click on the 'Download report' or 'Download Certificate' links next to the relevant achievement. Your report and certificate will download as PDF files from which you can print should you wish.

Your Skills Check report can also be downloaded from the Summary page on completion of the Skills Check.

Please note that Fleetcoach does not provide hard copies of either the Enterprise Risk Assessment report or Skills Awareness certificate.

Specific Skills Coaching achievements will appear in this section once you have completed the specific modules. There are no downloads for these specific modules and your achievement will be represented by the inclusion of the module name within this section marked with a tick.

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