How does the teaching in Fleetcoach work?

If you’ve completed any Fleetcoach courses or dipped into our blogs, chances are, you already know we have a huge focus on teaching the ‘right’ driving skills. These are the higher-level cognitive ones, rather than the manual driving skills that aren’t so useful.

But what about the way we teach?

We thought we’d lift the lid on four key things we do to make sure the material we present to users is retained longer. If people remember it for longer, it’ll stick better and help them change their behaviour, so we’re all safer out there on the roads!

Here we go:

1. We coach rather than instruct. That means the information is given to users in a way that allows them to be the managers of their own learning. It’s 100% their responsibility to nail down the information they want, which makes it more interesting and much less like it’s being forced down anyone’s throat. Researchers have known about this tactic for a while, and it makes logical sense too: Are you more likely to be interested in something that is being dictated to you, or something you’ve got some choice in, and can pursue in the manner you wish?
2. Content, content, content. It may not immediately seem like it, but a lot of psychology is going on behind the scenes in the curriculum. We carefully break down the information and present it in ways that will remain anchored in the readers’ memory. We choose interesting and relevant content and examples to illustrate concepts. And then there’s the design, colour and UX psychology, to make sure the layout helps, not hinders, the learner to absorb what they need to know.
3. Effective testing and feedback. The best way to check if you’ve learnt something is to see if you can generate that knowledge yourself when asked. The way we give feedback in the trials, and how we often get you to go back and try again later are based on best practice principles that encourage you to seek out the correct answer, and remember it for next time. You might be frustrated you missed an answer – that’s good, it means you care about doing well, making you a lot more likely to succeed!
4. Design that makes you smile. This might be news to a lot of you, but did you know that when you’re happy, you actually learn better? There’s a whole discipline called Positive Psychology, which is about how we flourish when we introduce more positivity into our lives. Things like joy and amusement make you more relaxed and open, and more likely to be able to take in and recall new information. And if we can make you smile, or even laugh – the facts will stick with you much longer!

So there you have it, a little look under the bonnet of what goes into Fleetcoach. This is just a taste of course, let us know if you have any questions or would like to know more!